AI Integration

AI that closes loops. Not chatbots that suggest you do.

Custom agents wired into your inbox, your documents, your data — not a chat window your team has to remember to open. The work happens whether anyone logs in or not.

Most AI today is a chat window on a website. You ask, it answers. It doesn't know your customers. It doesn't read your inbox. It doesn't pick up the phone. It just sits there waiting for you to ask the next question — and the moment you log out, nothing happens until you log back in.

You're still doing the work. The AI is just watching.

What We Build

We build AI agents that live inside the work — reading your inbox, drafting replies, triaging tickets, summarizing documents, watching spreadsheets for changes, calling APIs, opening pull requests, and escalating to a human only when the call is theirs to make. Built on your data, fenced to your domain, deployable on your hardware or in the cloud.

What We'd Build For You

Concrete examples. Not case studies — we don't ship those until a client signs off. Use these as a starting point for what AI Integration looks like in your business.

Law firm intake

"Counsel" — after-hours intake agent

A voice and web agent that takes new-matter intake calls 24/7, qualifies the lead, books the consult, and populates Clio or PracticePanther before the firm opens Monday.

  • Voice intake on the firm's main line after 5pm and weekends
  • Conflict check against the existing client list before booking
  • First-pass matter summary drafted in the partner's voice

Monday morning starts with three booked consults instead of fourteen voicemails.

Tax & accounting

"Ledger" — incoming-document agent

Watches the firm's secure intake portal, classifies every incoming W-2, 1099, K-1, and brokerage statement, extracts the line items, and stages them in the workpaper system.

  • Drops new docs into the right client folder automatically
  • Flags missing forms based on last year's return
  • Routes anything ambiguous to the preparer with a one-line summary

Preparers stop opening PDFs. They open prepared returns.

Insurance brokerage

"Adjuster Draft" — first-pass claim correspondence

Pulls the claim file, the policy language, and the carrier's response, then drafts the next letter in the brokerage's voice for a human to review and send.

  • Reads carrier denial letters and identifies the policy hook
  • Drafts the appeal in the broker's style with citations attached
  • Tracks the 30, 60, and 90-day response clock per claim

Brokers spend their afternoons reviewing drafts, not writing them from scratch.

Real estate brokerage

"Closer" — transaction status agent

Watches every active transaction's contingencies, inspection deadlines, and lender milestones, then drafts the daily client status email and flags the broker only when a deadline is at risk.

  • Pulls dates from contracts and disclosures into one timeline view
  • Daily status email per client, ready to send or auto-send
  • Slack or SMS alert when a deadline is 48 hours out and unresolved

Clients stop calling for updates. They get one daily.

Specialty healthcare

"Reception" — voice front desk

Answers the clinic's phones during overflow and after hours, books appointments directly into the practice management system, takes prescription refill requests, and escalates emergencies to the on-call vet.

  • Sounds like the practice — trained on their tone, not a generic IVR
  • Books, reschedules, cancels — writes back to the PMS in real time
  • Recognizes "my dog isn't moving" and routes straight to a human

The front desk handles patients in the room. The phone handles itself.

Specialty healthcare

"EOB" — claims gap filler

Reads every incoming explanation of benefits, identifies the missing or denied line items, drafts the appeal or the patient invoice, and routes the right one to the right inbox.

  • Reconciles EOB lines against the original claim automatically
  • Drafts insurance appeals with the right CDT or CPT codes attached
  • Flags write-off risk before the 90-day clock runs out

Claims that used to disappear into write-offs come back as paid invoices.

Built for Professional Services

Most of what a billable team does on a given day isn't billable. We change the ratio.

Professional Services — Lead

Your billable team spends a third of their week on intake, follow-up, and document drafting that doesn't move a matter forward.

Lawyers, accountants, brokers, and agents bill by the hour, the matter, or the deal. Every hour spent re-typing an intake form, drafting a status email, or summarizing a document the partner will skim anyway is an hour you can't bill — and an hour the firm pays for anyway.

We deploy agents that take the unbillable work.

Voice and web intake that populates your matter management system. Drafting agents that produce first-pass correspondence in the firm's voice. Document review agents that flag clauses, conflicts, and missing exhibits. The hours that came back are billable hours.

  • Voice and web intake feeding directly into Clio, PracticePanther, CCH, or your CRM
  • Document review — flag clauses, conflicts, missing exhibits, deadline risks
  • Drafting agent — letters, memos, demand packages in firm style
  • Daily inbox triage — what needs a response, what can be filed
  • Compliance and conflict-check workflows tied to your data
Specialty Healthcare — Secondary

The front desk drowns in phone calls. The back office drowns in paperwork.

Specialty practices — vet, dental, optometry, physical therapy — run on intake, scheduling, claims, and follow-up. The clinical work is fine. The admin work is what eats your evenings and burns out your staff.

We build agents that handle the front desk and the back office.

AI receptionists that take overflow and after-hours calls, scribes that turn dictation into chart-ready notes, and claims agents that fill EOB gaps before they become write-offs. Your team sees more patients. Your AR shrinks.

  • Voice front desk — books, reschedules, takes refill requests in real time
  • Documentation scribe — dictation into chart-ready SOAP notes
  • Claims agent — appeals, EOB reconciliation, write-off prevention
  • Patient follow-up — recall reminders, post-op check-ins, no-show recovery
Also Built For

Any operation where the work is mostly inbox, mostly documents, or mostly phones. If your team spends more time moving information than acting on it, there's an agent for that.

LET'S TALK

Ready to see what's possible?

Book a 30-minute discovery call. We'll walk through what you have today, tell you honestly what's worth building, and scope what a pilot looks like.